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911 Centers   in New York State

are the primary answering point for 911 calls requesting emergency assistance from callers in each county. If you need emergency assistance, dial 911 immediately.


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911 Emergency Centers  in New York State
Emergency communication centers and public answering points listed by county.
Agency Notes
Albany County 911
Albany

518-765-2351
the E911/Communications Center is located at the Albany County Courthouse.
Allegany County 911
Belmont

585-268-9600
the Allegany County Public Safety Facility is located in Belmont.
Broome County 911
Binghamton

 
the center handles all of the 911 calls for the City of Binghamton, New York and surrounding Broome County, fielding 1400 calls a day for 62 different police, fire and EMS departments.
Cattaraugus County 911
Little Valley

716-938-9191
the 9-1-1 Center is a part of the Communications Division of the Sheriff's Office.
Cayuga County 911
Auburn

315-253-1191
 
Chautauqua County 911
Mayville

 
the Sheriff’s Office Communications Center is responsible for answering 911 calls and all types of administrative calls for service in Chautauqua County and for dispatching appropriate police, fire and EMS service units. The Communications Center is directly responsible for the dispatching of 40 volunteer fire / EMS departments, two full-time fire departments, seven full-time police departments, and one part-time police department.
Chemung County 911
Elmira

607-737-2096
the Center dispatches for (1) full time and (20) volunteer fire departments; City of Elmira Police, Chemung County Sheriff's Office, Elmira Heights Village Police and the West Elmira Police Department. The Center also co-dispatches the New York State Police, Horseheads Barracks, under the closest car dispatch concept.
Chenango County 911
Norwich

 
the Chenango County Sheriff's Office 911 Center staff consists of 10 full time and 4 part time dispatchers. Dispatching is provided for The Sheriff's Deputies, Municipal Police Departments, Fire Departments and other Public Safety Agencies in Chenango County.
Clinton County 911
Plattsburgh

 
911 System Coordination, Public Safety Answering and Radio Dispatch.
Columbia County 911
Hudson

518-828-1263
 
Cortland County 911
Cortland

607-753-3311
maintains radio and other types of communications with all emergency services agencies and providers and directly dispatches all fire, medical and police units of the Cortland County Sheriff's Department and other police agencies as necessary.
Delaware County 911
Delhi

607-746-9600
 
Dutchess County 911
Poughkeepsie

845-486-2080
the 911 Communications Center dispatches Police, EMS and Fire units and communicates with these units throughout emergencies.
Erie County 911
Buffalo

 
Central Police Services Communications Division personnel staff the E911 Center at the Erie County Public Safety Campus located in Buffalo. Call takers process approximately 800,000 emergency and non-emergency calls per year.
Essex County 911
Lewis

518-873-6410
Essex County Emergency Service’s Emergency Operations Center is located in the Lewis Public Safety Building.
Franklin County 911
Malone

518-483-2580
 
Fulton County 911
Johnstown

518-736-2100
 
Genesee County 911
Batavia

585-343-5000
the 9-1-1 Dispatch Center is a specialized section of the Sheriff’s Office that provides centralized public safety communications to participating police, fire and emergency medical services within Genesee County.
Greene County 911
Cairo

518-622-3643
the Greene County Department of Emergency Services consists of 911 Dispatching, E-911 Addressing, and Field Coordination, Emergency Medical Services, Emergency Management and the Office of the Greene County Fire Coordinator.
Hamilton County 911
Lake Pleasant

 
 
Herkimer County 911
Herkimer

315-867-5719
the Herkimer County E911 / Communications serves 1411 square miles in Herkimer County and also under Agreements covers 3 townships in neighboring Hamilton County
Jefferson County 911
Watertown

315-786-2601
 
Lewis County 911
Lowville

315-376-5294
 
Livingston County 911
Geneseo

585-243-7100
 
Madison County 911
Wampsville

 
 
Monroe County 911
Rochester

585-528-2200
the County funds Monroe County’s 9-1-1 Emergency Communications System, and oversees the operation of the Emergency Communications Department (ECD). The ECD is the point of central reception and response to 9-1-1 dialed calls, dispatch of emergency equipment, and relay or transfer of service calls to the appropriate public service agencies. Over one million dispatches are made to police, fire and emergency services each year. The City of Rochester operates the ECD under contract with the County
Montgomery County 911
Fonda

 
 
Nassau County 911
New Cassel

 
 
NYC Emergency Dispatch Telephone Center
New York City, New York

718-488-8200
the primary 911 Emergency Dispatch Center of the NYPD & FDNY. this is also the Emergency Medical Dispatch (911) Emergency call center.
Niagara County 911
Lockport

 
the primary Public Safety Answering Point (PSAP) for all 911 calls originating from landline phones within the county, outside of the three (3) cities of Niagara Falls, Lockport and North Tonawanda.
Oneida County 911
Oriskany

 
 
Onondaga County 911
Syracuse

315-435-7911
 
Ontario County 911
Canandaigua

585-394-4560
the Ontario County 9-1-1 Center, a division within the Office of Sheriff, County of Ontario, will operate under the procedures and the mission statement of that office. In addition, the Ontario County 9-1-1 Center acknowledges that it exists to serve the emergency needs of all people residing in, working in, or traveling through Ontario County—as well as to serve the communications needs of the Police, Fire, and EMS communities serving in the county.
Orange County 911
Goshen

845-615-0400
 
Orleans County 911
Albion

 
the Orleans County E-911 Communications Center, located in the Public Safety Building, is a division of the Sheriff's Office and is under the direct supervision of the Communications Coordinator. The center is the Public Safety Answering Point (P.S.A.P.) for Orleans County.
Oswego County 911
Oswego

315-349-8215
answering emergency and non-emergency requests for police, fire and EMS.
Otsego County 911
Cooperstown

607-547-535
the 911 Center handles all landline and wireless 911 calls within the county. These calls are dispatched to the Otsego County Sheriff Office, NY State Police, Cooperstown PD, NYS PARK POLICE, DEC Officers, and Oneonta Town Constables as priority or non priority complaints. In additions, all fire, rescue, and EMS calls are dispatched.
Putnam County 911
Carmel

 
 
Rensselaer County 911
Troy

518-270-4160
the Rensselaer Public Safety Department coordinates and dispatches emergency services; Police, Fire and EMS, in response to fire, flood and natural disasters.
Rockland County 911
Pomona

845-364-8600
 
Saratoga County 911
Ballston Spa

518-885-2232
 
Schenectady County 911
Schenectady

518-370-3115
 
Schoharie County 911
Cobleskill

518-295-2276
 
Schuyler County 911
Watkins Glen

 
the Schuyler County 911 Dispatch Center is the public answering point for all Schuyler County emergency services.
Seneca County 911
Waterloo

 
the E-911 Center answers 18 administrative phone lines, 1 TDD line, 3 alarm lines, 14 – 911 lines and dispatches for 7 Law Enforcement Agencies in addition to 12 Fire Departments and 2 Ambulance Companies.
Steuben County 911
Bath

607-664-2991
 
St Lawrence County 911
Canton

315-379-2240
the Office of Emergency Services personnel oversee and provide administration for Central Dispatch and the E-911 Public Safety Answering Point.
Suffolk County 911
Yaphank

 
an enhanced 911 facility handling fire and EMS calls and dispatching units.
Sullivan County 911
Monticello

845-583-7180
911 dispatch services for all fire, EMS and police emergency calls.
Tioga County 911
Owego

607-687-1010
the E911 Emergency Communications Center is the sole (PSAP) Public Safety Answering Point for all emergency communications in Tioga County
Tompkins County 911
Ithaca

607-257-3888
 
Ulster County 911
Kingston

845-340-3000
 
Warren County 911
Lake George

518-743-2500
 
Washington County 911
Fort Edward

518-747-3325
the 911 Center is responsible for all facets of dispatching for 27 Fire Departments, 9 of which are in the State of Vermont, 9 EMS Agencies, 1 of which are in the State of Vermont, and 8 Law Enforcement Agencies.
Wayne County 911
Lyons

315-946-5003
 
Westchester County 911
Valhalla

914-231-1905
 
Wyoming County 911
Warsaw

585-786-8989
 
Yates County 911
Penn Yan

315-536-4438
the Yates County 911 Communications Center, a division within the Office of Sheriff, operates as a 24 hour full service emergency dispatch center. The center is designated as the single Public Safety Answering Point (PSAP) for all of Yates County.
 
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